| Publications The Center supports the production of research publications that give new perspectives and influence the course of research and teaching in the field. |
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Noah Gans
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| Pricing and Capacity Rationing in Rentals, (March 2007), with Noah Gans, S. Savin, Management Science, 53 (3).Call-Routing Schemes for Call-Center Outsourcing, (Winter 2007), with Noah Gans, Y.-P. Zhou, Manufacturing and Service Operations Management, 9 (1).Telephone Call Centers: Tutorial, Review, and Research Prospects, (Spring 2003), with Noah Gans, Ger Koole, Avishal Mandelbaum, Manufacturing & Service Operations Management, Vol. 5, Issue 2: 79-141.A Call Routing Problem with Service-Level Constraints, (March-April 2003), with Noah Gans, Y.-P. Zhou, Operations Research, Vol. 51, Issue 2: 253-271. | |
| Simple Models of Discrete Choice and Their Performance in Bandit Experiments, (2007), with Noah Gans, G. Knox, Rachael Croson, (to appear) M&SOM. |
